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Innovation
- 26 February 2025
When you need a technician, your first thought is a ‘fundi’ of sorts, informal but competent and professional enough to solve your problem. But a lot more goes into offering professional services and maintaining the highest standards of health and safety for technical staff. Case in point: fibre optic technicians that play a crucial role […]
Innovation
- 23 January 2025
Deloitte’s 16th annual Tech Trends report, which casts an eye on the tech trends for 2025, was blunt in its assessment of how big an impact artificial intelligence (AI) will have in our lives. “We propose that the future of technology is not so much about more AI as it is about ubiquitous AI. We expect that going […]
Innovation
- 28 February 2025
The first 500 customers who were used to test M-PESA were supposed to use the new feature on their phones to pay loans, but they had other ideas. They started sending each other money using the mobile wallet. Pauline Vaughn, who headed the team at Safaricom that rolled out M-PESA, recalled in an interview when […]
Innovation
- 27 February 2025
When M-PESA was launched in March 2007, it was a marvel to most Kenyans who could not understand how money would be sent in the form of a mobile text. In April 2007, a month after it was launched, the platform was yet to reach 20,000 users, but that number would multiply by 50 and […]
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